Terms and Conditions

These Terms and Conditions [“Terms”] govern the relationship between Jovens Academy LLC [“Academy,” “we,” “our,” or “us”] and you, the parent, legal guardian, or student [“you,” “your,” “student”]. By enrolling in any classes, programs, or services offered by Jovens Academy, you agree to comply with these Terms and Privacy Policy. Please read them carefully.

We operate the website https://www.jovensacademy.com [“Portal”], offering online tutoring services. These Terms govern access to the Portal and its services, alongside our Privacy Policy at https://www.jovensacademy.com/privacy-policy. The Portal serves users of all ages interested in performing arts. Users under 18 are considered “Children” and require parental consent. “You” refers to parents or users above 18, while “Users” refers to both You and/or the Child.

By using our Portal or Services, you agree to these Terms, which may be updated periodically. If you are a parent or guardian consenting to your child’s use, you accept these Terms on their behalf. Continued use signifies your agreement; if you disagree, please exit, and stop using the Services.

The Academy offers online performing arts lessons through certified teachers in a flexible virtual classroom. Users progress through structured modules with tutor support. To access Services, You or Your Child may need to create an account and provide Personal Information, including name, email, photo, location, demographics, birthdate for age verification, and a parent’s email for consent.

The Academy grants You and Your Child limited access to use the Website for learning, posting content, placing orders, and accessing services. This license is for personal, non-commercial use. The Academy may suspend or restrict access at its discretion, reserving all rights not expressly granted.

The Academy retains all intellectual property rights over its content, including curriculum, text, graphics, and logos. You may not copy, distribute, or reproduce any material without prior written consent. Recorded virtual sessions are for personal use only and must not be shared or monetized. Unauthorized use may lead to legal action. You or Your Child may link to our Website if it is legal, non-damaging, and not for promotion unless approved. Links must not associate us with harmful, political, or religious content. Framing or unauthorized access under another URL is prohibited. The Academy may revoke linking rights at any time. We are not responsible for third-party websites linked on our site; access them at your own risk.

Payments for Services are based on the plan You select and processed through our payment system. Card Payments are subject to third-party terms. Transactions are governed by the issuing bank’s policies, and we are not liable for fraud, unauthorized use, or refunds beyond unrendered services. Free trials, if offered, may require payment details for auto-renewal.

The Academy allows You and Your Child to share content, including text, music, videos, and comments. We may remove content at our discretion. While Your Child may post reviews, sharing Personal Information is discouraged, and any consequences are the User’s responsibility. You may request content removal via email, subject to verification.

You warrant that any content You or linked sites share will not be inappropriate. Content is deemed inappropriate if it is misleading, defamatory, offensive, discriminatory, obscene, violates privacy, infringes intellectual property, disrupts legal proceedings, contains harmful software, promotes products, impersonates others, or violates any laws or these Terms.

The Academy is not liable for User content and prohibits attempts to bypass security measures. You consent to the recording of videos, audio, and images during sessions for quality audits and internal use. Parent-uploaded videos may be shared on social media to showcase student performance. We may share materials with third parties for evaluation or processing but will not share Personal Information without your explicit consent. You consent to receiving communications from Jovens Academy LLC via email, phone, WhatsApp, or text about our services. Users must comply with local laws when accessing the Academy’s Services. If any laws restrict use, you must adhere to them or stop using the Services. You guarantee that all information provided to the Academy is accurate and complete.

You agree not to:

• Hack, modify, reverse engineer, or create derivative works of the Service, unless required by law.
•  Alter or remove any program code, proprietary notices, or trademarks.
• Create software mimicking the Service’s functionality.
•  Use the Service beyond what’s permitted by these Terms.
•  Share contact details for communication outside the Service.
• Use the Service to send unsolicited bulk emails.
•  Make commercial use of the Service without permission.
• Provide links to the Service for profit without prior consent.
• Share the Service with third parties, except for fair use.
• Use the Service for illegal or immoral purposes.
• Remove or obscure copyright notices on the Service.

The Service can only be accessed via authorized servers. You must not bypass these servers or use third-party software to modify the Service. You consent to Academy monitoring your computer’s memory to detect unauthorized programs. You are personally liable for any violation of third-party rights by You or Your Child and agree to reimburse Academy for any resulting damages. Users release Academy from claims filed by others due to content posted by them. You will cover Academy’s legal defense costs. This does not apply if Users are not responsible for the infringement.

Academy ensures tutors provide accurate information but does not guarantee its completeness or suitability. We are not liable for any unprofessional behavior by tutors. Academy does not warrant the quality of lectures delivered by tutors. The Academy reviews the curriculum provided by tutors but does not guarantee the quality of lessons delivered to the Child. If any tutor uses inappropriate language or displays sexual, abusive, or pornographic content during live sessions, immediately inform the Academy. We will take necessary actions as per the law, but the Academy disclaims any liability in such cases.

The Academy is not responsible for any unethical or illegal acts performed by the Child based on tutor advice. It is your responsibility to monitor your Child’s activities on the Website. The Academy is not liable for any direct, indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of the Website. Services are provided on an “as is” basis with reasonable skill and care. The Academy’s total liability for any claims related to your use of the Website will not exceed the amount You paid for its Services.

The Academy is not responsible for External Sites, which are accessed at your own risk. External Sites refer to thirdparty websites linked through the Service. The Academy excludes liability for:

• Any loss or damage, direct or indirect, including issues previously known to the Academy.
• The accuracy or validity of information on the Service.
• Interruptions or delays in updating the Service.
• Incorrect or inaccurate information on the Service.
• Copyright infringement by third parties via the Service.
• The availability or quality of External Sites.
• Transactions involving External Sites.
• Loss or damage from viruses or malicious software, except for damage caused by Academy’s digital
  content, which may be eligible for repair or compensation.

The Academy disclaims all warranties and representations not stated in these Terms. The Academy does not guarantee uninterrupted or error-free service and is not liable for failure to perform due to unforeseen events beyond its control, such as internet outages, natural disasters, or acts of war. Apart from the above, there are no other warranties, express or implied, and all such terms are excluded to the fullest extent allowed by law. You agree not to engage in unlawful activities or conduct that could damage the Academy’s reputation. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. By accepting these Terms, you grant permission to the Academy’s third-party service providers to use your information and make cold calls regarding our services, even if your phone is in ‘Do Not Disturb’ mode. The Academy is not liable for any disputes between you and the third-party providers.

The Academy reserves the right to modify these Terms due to legal changes, Supreme Court decisions, technical needs, operational requirements, market conditions, or to benefit users. However, no amendments will be made that substantially disrupt the contractual balance between the parties. Users will be notified of any changes via the Website, email, or written notice. Academy may, at its sole discretion, remove, restrict, cancel, or suspend your access to the Service if you breach any of these Terms. You may also terminate your agreement with Academy by discontinuing access to the Service and deleting any copies in your possession. Termination will not affect any rights or remedies accrued prior to termination.

You agree to indemnify and hold harmless us, our contractors, licensors, and respective directors, officers, employees, and agents from any claims or expenses, including attorneys’ fees, arising from your use of the Services and/or Website, including any violation of these Terms. If any court or authority finds any provision [or part of a provision] of these Terms invalid, illegal, or unenforceable, that provision will be deemed deleted to the extent necessary, without affecting the validity and enforceability of the remaining provisions

You may not transfer or assign any rights or licenses granted hereunder, but the Academy may assign them. Any attempted transfer or assignment in violation of this will be considered null and void. No waiver of any terms of this agreement shall be treated as a further or continuing waiver of such term or any other term and the Academy’s failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision. This Agreement shall be governed by and construed in accordance with the laws of the United States of America and the state of Texas. In the event of any dispute, the laws and courts of Texas shall take precedence over those of the User’s country of residence.

Any dispute arising from this Agreement, unresolved within 60 days of a written notice, shall be referred to a sole arbitrator appointed by mutual consent. If no consensus is reached, each party shall nominate an arbitrator to form a three-member tribunal. Arbitration shall be conducted in accordance with the Texas Arbitration Act [TAA] and, where applicable, the Federal Arbitration Act [FAA]. The proceedings shall take place in Frisco, Texas, USA, and be conducted in English.” Costs will be shared equally, and the arbitrator’s award will be final and binding.

If you have any questions about these Terms, please reach out to us via email at info@jovensacademy.com