Terms and Conditions

Welcome to Jovens Academy. By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

Jovens Academy offers online music courses in a variety of instruments and vocals. Our services include:

One-on-one online lessons
Group classes
Optional certifications
Free trial classes

3. Registration and Account

To access our services, you must register for an account. You agree to provide accurate and complete information during the registration process and to keep this information up to date. You are responsible for maintaining the confidentiality of your account and password.

4. Payments

Courses are subject to payment. Payment terms will be outlined during the registration process. All payments are processed through secure payment systems. By enrolling, you agree to the fees associated with your selected courses.

5. Cancellation and Refund Policy

Trial Classes: Free trial classes are available to new students.
Cancellation: If you wish to cancel or reschedule your lessons, please notify us at least 24 hours in advance.
Refunds: Refunds may be issued under certain circumstances. Please refer to our refund policy for more details.

6. User Conduct

You agree not to use our services for any unlawful purpose. You are responsible for your conduct while using our website, and you agree to refrain from:

Posting or transmitting content that is harmful, offensive, or illegal.
Using the website to engage in activities that interfere with its functionality or security.

7. Intellectual Property

All content on the website, including course materials, videos, logos, and trademarks, is owned by Jovens Academy or its licensors. You agree not to reproduce, distribute, or use any content from the website without permission.

8. Limitation of Liability

Jovens Academy is not responsible for any damages arising from the use or inability to use our services. We make no warranties regarding the accuracy, reliability, or availability of the website and services.

9. Termination

We may suspend or terminate your access to the website or services at our discretion if we believe you have violated these Terms and Conditions.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

Personal Identification Information: Name, email address, phone number, payment details.
Course Information: Details about your courses, schedules, and progress.
Usage Information: Information on how you interact with our website, such as IP addresses, browser types, and referral sources.

2. How We Use Your Information

We use your information for various purposes, including:

To process your registration and payments.
To provide personalized lessons and services.
To communicate with you about updates, promotions, and course-related information.
To improve our website and services based on user feedback and usage data.

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal information. We use encryption technology and secure servers to ensure your data is safe.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers or partners who assist in running our services, provided they adhere to privacy and confidentiality agreements.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to make any changes or have questions about your data, please contact us at info@jovensacademy.com.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of our website may not function properly without them.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.